Tips and tools on Social CRM: Food for thoughst from Altimeter and CMO's Guide | Customer Centric

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Tips and tools on Social CRM: Food for thoughts from Altimeter and CMO’s Guide

March 31st, 2010 · No Comments

I found this information useful if you need to consider Social CRM (Altimeter) and related decision making tools (CMO’s Guide).

You might be interested by additional content I published earlier this year on this subject.

Social CRM: The New Rules of Relationship Management

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Tags: 360° Marketing · CRM · Social media

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