Customer Centric

360° MARKETING - FROM THEORY TO PRACTICE - GET EXAMPLES AND TIPS !

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360° Marketing Trends for 2010: Dior, Etam, Coca Cola, Lufthansa, Foursquare, Sephora, Body Shop

February 28th, 2010 · 3 Comments

This posts highlights some 360° Marketing Trends for 2010. 5 directions are illustrated by concrete examples from Coca Cola, Sephora, Body Shop, Dior and other brands. It gives some tips on how better connecting on-line and off-line brand’s initiatives.

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Tags: 360° Marketing · Consumer goods · Customization · E-commerce · Fashion · Luxury industry · Selective retail

Is it enough to personalize products to be different vs. competition? M&M’s, BMW, Louis Vuitton, H&M, Nike

November 28th, 2008 · 1 Comment

This article analyses different approaches to customize product or service offers across various business sectors. It has been published on the European Marketing Strategy Think Tank: Futurelab.

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Tags: 360° Marketing · Customization · E-commerce · Luxury industry · Selective retail

How do some luxury brands explain their DNA to consumers?

September 26th, 2008 · 5 Comments

Analysis of brand building strategies from 3 luxury brands: Jaeger-Lecoultre, Ruinart and Kiehls.

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Tags: Luxury industry · Selective retail