Very interesting insigts leading to ONE conclusion: Customer Centric experience has overtaken Thinking On & Off line
June 30th, 2010 · No Comments
March 31st, 2010 · No Comments
“Food For Thoughts” on Social Media CRM and related decision making tool.
January 31st, 2010 · 2 Comments
This post proposes insights from Martin Walsh and Razorfish on Social CRM and statistics on Social Media Users.