Very interesting insigts leading to ONE conclusion: Customer Centric experience has overtaken Thinking On & Off line
Food For Though: Future of Retail and Social Marketing Analytics
June 30th, 2010 · No Comments
Tags: 360° Marketing · E-commerce · Selective retail · Social media
Tips and tools on Social CRM: Food for thoughts from Altimeter and CMO’s Guide
March 31st, 2010 · No Comments
“Food For Thoughts” on Social Media CRM and related decision making tool.
Tags: 360° Marketing · CRM · Social media
Some Insigths on Social Media: Social CRM and research from Razorfish
January 31st, 2010 · 2 Comments
This post proposes insights from Martin Walsh and Razorfish on Social CRM and statistics on Social Media Users.
Tags: 360° Marketing · CRM · Social media
