This article covers several examples of good and bad customer experiences. Some tips are proposed through 3 actions basic actions for brands and advertiser: Things to Keep, Start and Stop doing.
Do advertiser, consumer and brands speak the same language?
April 30th, 2009 · No Comments
Tags: Customer Support · Luxury industry · Selective retail
On-line avatars to help you: Ikea, Synthravels, Weblin and others…
October 2nd, 2008 · 1 Comment
This article covers different initiatives related to on-line customers service: Ikea, Weblin and others…
Tags: Customer Support
