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Innovative ways to sell luxury & fashion brands during the economic crisis - Bulgari, Marc Jacobs, Gucci & Co

January 29th, 2009 · 2 Comments

This article covers different initiatives done by luxury and fashion brands to stay tuned with their clients within the economic downturn.

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Tags: Buzz marketing · Fashion · Luxury industry · Selective retail

Is it enough to personalize products to be different vs. competition? M&M’s, BMW, Louis Vuitton, H&M, Nike

November 28th, 2008 · 1 Comment

This article analyses different approaches to customize product or service offers across various business sectors. It has been published on the European Marketing Strategy Think Tank: Futurelab.

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Tags: 360° Marketing · Customization · E-commerce · Luxury industry · Selective retail

How does look like purchasing wine on-line? Chateauonline vs Lavinia

August 28th, 2008 · 3 Comments

An article on the way Chateauonline and Lavinia (2 on-line wine sellers) are adopting a different approach to deal with their customers

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Tags: CRM · Customer Support · E-commerce